London wedding entertainment

Booking terms to be complied with by client, agency and performer:

Red Glass Sky Entertainment Agency-

Standard Booking Terms & Conditions:

Any booking whether confirmed verbally, electronically or in writing will be subject to a legally binding contract carrying the following non-negotiable terms and conditions of booking.
Following the Client’s enquiry, the Agency will provide details of the booking and an invoice. The booking will only become confirmed once the Agency receives the agreed deposit, and a receipt is issued to that effect.
If the required payment is not received within one week of invoicing, the booking will lapse and the date and time will be available to offers from other clients.
If a Client wants to cancel a booking, this must be made in writing by letter or email as soon as possible. Unless otherwise agreed by both the agency and the client, if the cancellation occurs less than two weeks before the date of event, the full booking fee will still be incurred.
Acceptable methods of payment include: Paypal, online bank transfers, and cash.
Under no circumstances will the Performer begin rendering services until the deposit is paid.
The Client should make clear the nature of the event, venue location, audience number and type, performance length, and all other salient details at the time of booking.
Where essential and previously-stated material details are omitted from the booking, the Performer reserves the right to cancel her performance and receive the agreed full booking fee.
If at the time of a booking enquiry the Performer is unavailable, the Agency will recommend other similar dancers who the Client might want to book.
Travel expenses are included in the prices quoted for performances in venues in Greater London. Additional costs will be incurred for any performances required outside this area.
The Performer often has multiple work assignments in one day or night and it is vital the agreed times booked for performances are adhered to.
The Client should make sure that the appropriate amount of time is allocated between sets; that is long enough for the Performer to get changed (15 minutes minimum), and no longer than 30 minutes. Should the Performer have to wait more than half an hour between two sets, she then reserves the right to leave without refunding the Client. This is to allow the Performer to attend other bookings, as well as tend to her own personal life.
If the Client requires the time to be changed at short notice the Performer will try to accommodate this request, but is under no obligation to do so. If it is not possible for the Performer to perform at the originally booked time, she must still receive the agreed fees in full.
The Agency operates a full refund policy if the Performer is unavailable for the dates and times booked by the Client. Where possible, if the Performer is unable to attend the Client’s function for any reason, a suitable replacement will be sourced with the Performer covering any additional costs. If not, the Client will be reimbursed in full including any deposit or other amount paid.
Where the Performer must cancel a booking, the Agency or Performer will not be liable for any other costs or expenses beyond refunding his/her booking fee.
If a booking has been confirmed and the Performer attends the function to find that another dancer has been booked in too, the full fee shall still be payable to the Performer as per this agreement.
The Performer will not tolerate any aggressive, demeaning or abusive behavior from anyone. She reserves the right to terminate her performance at any time should she feel her personal safety and wellbeing is under threat. If this occurs, no refund of any fees will be given and she reserves the right to claim damages against any person(s).
The Client must ensure suitable changing facilities are provided at the venue, which should include a toilet, mirrors and space for costume changes. In addition, the Client must offer a secure storage facility for the Performer to store her valuables during her performance.
The Performer is happy to perform for the agreed fees, although any tipping from customers is also welcome. This can be done during or after the performance, in a respectful manner.
The Client will ensure that all equipment needed for the performance, such as CD machine and speakers, is available and fit for purpose.
The Performer agrees to conduct herself in a sober and proper manner and respond to the reasonable wishes of the Client as to the time and location of the performance, or other matters concerning their customers’ enjoyment of the event.
The Client will ensure the venue and/or event where the performance will occur is covered by public liability insurance cover, if/ whenever such a need is called for.
The Performer and Agency are not responsible for obtaining any license that may be required to stage the event. The Client shall ensure that any such licenses are obtained at least one month prior to the event. If they are unable to obtain this and need to cancel the event at short notice, the Performer must still receive the agreed fees in full.
The Performer, at her discretion, reserves the right to discontinue all or part of her performance if the working environment constitutes a health and safety risk. If service is discontinued for the aforementioned reason, no refunds will be given.
If appropriate, the Performer may take photographs or be filmed during events and publish for promotional reasons. In this instance, all copyright is held by the Performer. The Client should make clear in advance of the event if they will not permit such filming or photography.
The Performer authorizes the Client and audience to take videos and photos of her performances, provided they are only for personal use only. They may not be used for any commercial reason or be put on any websites accessible by the general public or used in any printed materials without her prior express permission.
Where there is a long-standing arrangement for regular performances, either party can terminate this arrangement by giving four weeks written notice.
Should be there be any complaints about the performer’s work or work ethics, the Client should put those in writing to the Agency’s email address BellydanceLondon@hotmail.co.uk The Agency will endeavor to settle any dispute in a fair and timely manner. Should the offered solution still be unsatisfactory, the Client is welcome to take their complaints to various Trading Standards organizations.